Privacy Policy

When you book or interact with a Shop, we collect the details you provide: your name, mobile phone number, email address, service address, vehicle information, and appointment details. We also collect basic technical data (such as device and usage information) needed to operate the booking page.

• Schedule, confirm, and manage your detailing appointments.
• Send you transactional messages by text and email — booking confirmations, reminders, and “on the way” notifications tied to your appointment.
• Respond to your questions and provide customer support.
• Keep records of your service history with the Shop.

If you provide your mobile number and book a service, you consent to receive transactional appointment text messages from the Shop at that number. Message frequency varies (typically a few messages per appointment). Message and data rates may apply.

You can opt out at any time by replying STOP to any message; reply HELPfor help. Opting out of texts does not affect your ability to book or receive service.

We do not sell your personal information. Mobile phone numbers and SMS consent (opt-in) information are never shared with third parties or affiliates for their own marketing or promotional purposes. Data is shared only with the service providers that help deliver the messages and operate the platform (for example, our SMS and email providers), solely to provide the service.

We retain your information for as long as needed to provide the service and meet legal obligations, and we use reasonable administrative and technical safeguards to protect it.

You may reply STOP to stop texts, unsubscribe from emails using the link provided, or contact the Shop (or us) to access, update, or delete your information.

Questions about this policy or your data? Email trent@useshinely.com.